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Archive for month: September, 2016

Advice for the Orthodontist – Appoint more than one staff member to handle finances.

Advice for the Orthodontist – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice finances. Never let the same individual who collects the money make the deposits. In addition, use an outside accounting firm to conduct unscheduled audits. A series of checks and balances––with the appropriate in-house and outside oversight––can help prevent any financial impropriety.

Thinking about Buying Another Practice? Attend the ADA’s BIG Idea: Small Group Practicea special day-long conference on Oct. 19, preceding the annual meeting in Denver. Dr. Levin will be one of the speakers at this event. For details, click here.

Advice for the Practice Owner – Appoint more than one staff member to handle finances.

Advice for the Practice Owner – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice finances. Never let the same individual who collects the money make the deposits. In addition, use an outside accounting firm to conduct unscheduled audits. A series of checks and balances––with the appropriate in-house and outside oversight––can help prevent any financial impropriety.

Thinking about joining forces with colleagues? Attend the ADA’s BIG Idea: Small Group Practicea special day-long conference on Oct. 19, preceding the annual meeting in Denver. Dr. Levin will be one of the speakers at this event. For details, click here.

Advice for the Pediatric Dentist – Appoint more than one staff member to handle finances.

Advice for the Pediatric Dentist – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice finances. Never let the same individual who collects the money make the deposits. In addition, use an outside accounting firm to conduct unscheduled audits. A series of checks and balances––with the appropriate in-house and outside oversight––can help prevent any financial impropriety.

Thinking about Buying Another Practice? Attend the ADA’s BIG Idea: Small Group Practicea special day-long conference on Oct. 19, preceding the annual meeting in Denver. Dr. Levin will be one of the speakers at this event. For details, click here.

Advice for the Practice Owner – Appoint more than one staff member to handle finances.

Advice for the Practice Owner – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice finances. Never let the same individual who collects the money make the deposits. In addition, use an outside accounting firm to conduct unscheduled audits. A series of checks and balances––with the appropriate in-house and outside oversight––can help prevent any financial impropriety.

Thinking about joining forces with colleagues? Attend the ADA’s BIG Idea: Small Group Practicea special day-long conference on Oct. 19, preceding the annual meeting in Denver. Dr. Levin will be one of the speakers at this event. For details, click here.

Advice for the Practice Owner – Appoint more than one staff member to handle finances.

Advice for the Practice Owner – Appoint more than one staff member to handle finances. Reduce the opportunity for a team member to falsify accounts by having more than one person working on practice finances. Never let the same individual who collects the money make the deposits. In addition, use an outside accounting firm to conduct unscheduled audits. A series of checks and balances––with the appropriate in-house and outside oversight––can help prevent any financial impropriety.

Thinking about joining forces with colleagues? Attend the ADA’s BIG Idea: Small Group Practicea special day-long conference on Oct. 19, preceding the annual meeting in Denver. Dr. Levin will be one of the speakers at this event. For details, click here.

Advice for the Front Desk Team – Make the first phone call count.

Advice for the Front Desk Team – Make the first phone call count. When a new patient calls, quickly make them feel like they’ll be in good hands at your practice. With excellent scripting, you can not only welcome callers warmly and build value for the doctor but also get them scheduled. This is especially important if they might contact other endo practices.

Advice for the Front Desk Team – Make the first phone call count.

Advice for the Front Desk Team – Make the first phone call count. The new patient call is an essential marketing opportunity. In fact, if the callers are checking out different practices, it may well be the only such opportunity. With excellent scripting that not only welcomes callers warmly and builds value but also gets them scheduled, this first impression will set the stage for a successful relationship.

Advice for the Front Desk Team – Make the first phone call count.

Advice for the Front Desk Team – Make the first phone call count. When a new patient calls, quickly make them feel like they’ll be in good hands at your practice. With excellent scripting, you can not only welcome callers warmly and build value for the doctor but also get them scheduled. This is especially important if they might contact other surgical practices.

Advice for the Front Desk Team – Make the first phone call count.

Advice for the Front Desk Team – Make the first phone call count. The new patient call is an essential marketing opportunity. In fact, if the callers are “ortho shoppers,” it may well be the only such opportunity. With excellent scripting that not only welcomes callers warmly but also builds value for the doctor and practice, this first impression will set the stage for a successful consult.

Learn how to be a better listener.

Learn how to be a better listener. Most of us consider ourselves good listeners, but we often hear only what we want to hear. To improve your listening skills, ask what teammates think about a particular issue at the practice and then listen carefully to what they say. Acknowledge their comments by asking questions, restating their thoughts to make sure you understand, and lending support to ideas you agree with. Listening carefully shows true respect and helps strengthen the team.

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