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Archive for month: April, 2017

Advice for the Dentist – Inspire your team.

Advice for the Dentist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. Regardless of the technique, good leaders figure out how to motivate each individual and the staff as a whole. When team members are fully engaged in the success of the practice, they can accomplish great things.

Friday Freebie: Download the Practice Performance Matrix to measure your progress in the 9 Areas of Practice Expertise. Click here to download.

Communicate collection policies clearly.

Communicate collection policies clearly. All practice systems relating to the collection of fees should be detailed in writing. This should then be translated into scripts that the financial coordinator—as well as other staff members—can use to educate parents about their obligations. Scripts not only make it easier to discuss what for some is an uncomfortable subject, but also ensure greater consistency in what parents are told.

Friday Freebie: Read a free excerpt from Dr. Levin’s popular book 100 Ways to Increase Your Pedo Practice Efficiency & Profitability. Go here and click on the “Read an Excerpt” button.

Advice for the Orthodontist – Inspire your team.

Advice for the Orthodontist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. Regardless of the technique, good leaders figure out how to motivate each individual and the staff as a whole. When team members are fully engaged in the success of the practice, they can accomplish great things.

Friday Freebie: Read a free excerpt from Dr. Roger P. Levin’s popular book, 100 Ways to Increase Your Ortho Practice Profitability. Go here and click on the “Read an Excerpt” button.

Advice for the Endodontist – Inspire your team.

Advice for the Endodontist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. Regardless of the technique, good leaders figure out how to motivate each individual and the staff as a whole. When team members are fully engaged in the success of the practice, they can accomplish great things.

Got Team Issues? Read Dr. Levin’s article “Mayhem in the Break Room: How to Resolve Employee Conflicts” by clicking here.

Advice for the Surgical Specialist – Inspire your team.

Advice for the Surgical Specialist – Inspire your team. As leaders, doctors can motivate in many different ways. Some use the power of their personality. Others educate their team with practice goals. Regardless of the technique, good leaders figure out how to motivate each individual and the staff as a whole. When team members are fully engaged in the success of the practice, they can accomplish great things.

Got Team Issues? Read Dr. Levin’s article “Mayhem in the Break Room: How to Resolve Employee Conflicts” by clicking here.

Performance Target: Generate one referral a year from 40–60% of parents.

Performance Target: Generate one referral a year from 40–60% of parents. Satisfied parents will usually be happy to recommend your practice to family members, friends, co-workers, neighbors and others, if they know you welcome referrals. Put up signs where parents can see them, saying “We welcome referrals.” Come up with a variety of referral strategies—educational, fun or social media ideas—that can be run simultaneously and consistently throughout the year.

Keep it simple for patients with low dental literacy.

Keep it simple for patients with low dental literacy. Some patients who come to your endo practice may not know much about oral health care or root canal treatment. Watch for signs of anxiety or confusion and go out of your way to explain their situation in simple, non-threatening terms. They’ll feel better, and so will you.

Keep finding ways to improve the practice.

Keep finding ways to improve the practice. Everything matters in the parent/patient experience. One seemingly little thing can damage how your practice is perceived. It could be a messy reception area, an abrupt phone conversation, a testy exchange between team members, a dark parking lot, etc. Always be on the lookout for ways to improve the practice.

Keep it simple for patients with low dental literacy.

Keep it simple for patients with low dental literacy. Some patients who come to your surgical practice may not know much about oral health care or surgical treatment. Watch for signs of anxiety or confusion and go out of your way to explain their situation in simple, non-threatening terms. They’ll feel better, and so will you.

Redouble all customer service initiatives within the practice.

Redouble all customer service initiatives within the practice. Excellent customer service is the single most important element to turn prospective patients into actual patients. Practices are wise to do as much as possible to ensure that visitors have positive feelings about the office. If people don’t feel welcome, they won’t join the practice.

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