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Archive for category: Tips

Don’t wait until the last minute to get assignments done.

Don’t wait until the last minute to get assignments done. It’s always better to work ahead of schedule. Making steady, incremental progress on tasks is preferable to rushing around at the last minute trying to beat a deadline or missing it entirely due to poor planning or unforeseen circumstances. Good team members complete their tasks on time.

Additional Resource: Download Dr. Levin’s free whitepaper “The 9 Areas of Expertise: Team Building” by clicking here.

Go the extra mile.

Go the extra mile. Does your practice call patients following treatment to see how they are doing? Are patients offered convenient appointments within a scheduling protocol that works for them and the practice? Does the practice provide beverages for patients and guests? Patients have other practices to choose from. When you go the extra mile for them, you confirm that they made the right choice when they selected your practice.

Additional Resource: Read Dr. Levin’s article “Advancing Relationships in a Fast-Paced World” by clicking here.

Don’t wait until the last minute to get assignments done.

Don’t wait until the last minute to get assignments done. It’s always better to work ahead of schedule. Making steady, incremental progress on tasks is preferable to rushing around at the last minute trying to beat a deadline or missing it entirely due to poor planning or unforeseen circumstances. Good team members complete their tasks on time.

Additional Resource: Download Dr. Levin’s free whitepaper “The 9 Areas of Expertise: Team Building” by clicking here.

Don’t wait until the last minute to get assignments done.

Don’t wait until the last minute to get assignments done. It’s always better to work ahead of schedule. Making steady, incremental progress on tasks is preferable to rushing around at the last minute trying to beat a deadline or missing it entirely due to poor planning or unforeseen circumstances. Good team members complete their tasks on time.

Additional Resource: Download Dr. Levin’s free whitepaper “The 9 Areas of Expertise: Team Building” by clicking here.

 

Advice for the Financial Coordinator – Review the accounts receivable process.

Advice for the Financial Coordinator – Review the accounts receivable process. To determine the effectiveness of your collections process, answer the following questions:

  • Does your practice have a documented patient financial management system that is consistently followed?
  • Have you been trained on all financial options and collection systems?
  • Do you set time aside each week to work on collecting overdue accounts?

If you answered “no” to any of these questions, then there are opportunities to improve how your practice handles accounts receivable.

Need additional financial training? Sharpen your financial management skills with Dr. Levin’s how-to book, Practice Finance. To learn more, go here and click the “Read an Excerpt” button.

Script all patient interactions.

Script all patient interactions. What to say and how to say it are crucial elements of successful patient and parent relationships. Scripting helps the doctor and the team communicate accurate information in a positive manner. Exceeding patient expectations requires a team with strong verbal skills.

Additional Resource: Improve communication throughout the office with the Communication Reference Set. Learn more by clicking here.

Script all interactions with patients and parents.

Script all interactions with patients and parents. What to say and how to say it are crucial elements of successful patient and parent relationships. Scripting helps the doctor and the team communicate accurate information in a positive manner. Exceeding patient expectations requires a team with strong verbal skills.

Additional Resource: Improve communication throughout the office with the Communication Reference Set. Learn more by clicking here.

Script all patient interactions.

Script all patient interactions. What to say and how to say it are crucial elements of successful patient relationships. Scripting helps the doctor and the team communicate accurate information in a positive manner. Exceeding patient expectations requires a team with strong verbal skills.

Additional Resource: Improve communication throughout the office with the Communication Reference Set. Learn more by clicking here.

Go and get grab your copy now!