Books

The most productive method of increasing new patients is through word-of-mouth referrals generated by internal marketing. The most successful businesses recognize that word-of-mouth referrals from happy and satisfied customers lead to a growing customer base. Internal marketing matters because it motivates parents to refer others. It is much more effective than external marketing and considerably less expensive. Learn More

Every patient interaction involves communication. Enhance your ortho team’s verbal skills with these management scripts to improve customer service and make challenging situations a win-win for the practice and patients. The more effective your team’s communications, the more impressed parents and potential patients will be with your practice. Click Here to read an excerpt.

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The One Book Every Orthodontist Needs! Have you ever felt as though your practice was running you? Would you like to spend more time starting and treating patients and less time dealing with practice administration? Would you like to have a practice that basically runs itself? Click here to read an excerpt from Building the $2 Million Ortho Practice.

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A Funny and Thought Provoking Book About Dentistry! 81 Obstacles is a light-hearted and entertaining addition to every dentist’s bookshelf. Dentists everywhere will nod in agreement and sometimes laugh out loud as they encounter the 81 “obstacles” that long-time practice management guru Dr. Roger P. Levin writes about in this exciting new book. With 81 Obstacles, Dr. Levin takes a blunt, sometimes funny, sometimes serious look at the way dentists think—written as only a dentist could write them! Click Here Learn More

Learn the proven techniques of quality patient communication from Dr. Roger P. Levin, the world’s foremost authority on dental practice management and marketing, in The Seven Secrets to Communicating with Dental Patients. Click Here to read an excerpt.

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Train your team to say the right thing every time. Reduce the verbal miscues that often increase practice stress by incorporating the powerful scripts in this book. Subjects covered include communication with referring practices, scheduling, new patient phone calls and much, much more! Click Here to read an excerpt.

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Give your ortho treatment coordinator a valuable tool for success with this groundbreaking new book from Dr. Roger P. Levin. Detailed scripts and analysis illustrate effective ways to maximize the new patient experience. Click Here to read an excerpt.

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Protect your practice and safeguard your business with this essential manual. Implement documented HR policies and procedures. Clarify employee responsibilities and duties. This manual is a must for every practice! Click Here to read an excerpt.

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Your practice is a business. Make it a successful one… with this book! This comprehensive guide to practice management will help turn your dental practice into a highly profitable business. Too many dentists waste years learning the dental business the hard way. Don’t make that mistake. Start reaping the rewards of maximum profitability… today! Click Here to read an excerpt.

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