Books

Train your team to say the right thing every time. Reduce the verbal miscues that often increase practice stress by incorporating the powerful scripts in this book. Subjects covered include communication with referring practices, scheduling, new patient phone calls and much, much more! Click Here to read an excerpt.

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The hygiene department represents an excellent opportunity to grow practice production. Learn the breakthrough systems and strategies that can turn your hygiene department into a production dynamo! Maximize efficiencies and watch your hygiene production skyrocket! Click Here to read an excerpt.

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The most productive method of increasing new patients is through word-of-mouth referrals generated by internal marketing. The most successful businesses recognize that word-of-mouth referrals from happy and satisfied customers lead to a growing customer base. Internal marketing matters because it motivates parents to refer others. It is much more effective than external marketing and considerably less expensive. Learn More

Learn the proven techniques of quality patient communication from Dr. Roger P. Levin, the world’s foremost authority on dental practice management and marketing, in The Seven Secrets to Communicating with Dental Patients. Click Here to read an excerpt.

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Protect your practice and safeguard your business with this essential manual. Implement documented HR policies and procedures. Clarify employee responsibilities and duties. This manual is a must for every practice! Click Here to read an excerpt.

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The One Book Every Orthodontist Needs! Have you ever felt as though your practice was running you? Would you like to spend more time starting and treating patients and less time dealing with practice administration? Would you like to have a practice that basically runs itself? Click here to read an excerpt from Building the $2 Million Ortho Practice.

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Every patient interaction involves communication. Enhance your ortho team’s verbal skills with these management scripts to improve customer service and make challenging situations a win-win for the practice and patients. The more effective your team’s communications, the more impressed parents and potential patients will be with your practice. Click Here to read an excerpt.

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Get the proven strategies for growing your dental practice in any economy. Learn the most effective marketing techniques for increasing new patients and keeping current patients active in your practice. Topics covered include increasing patient referrals through internal marketing, branding your practice through community marketing and how to make advertising work for your practice.Click Here to read an excerpt.

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Learn how to positively affect every aspect of your practice’s financial health. This book provides strategies to help increase collections, calculate and grow profit per hour, analyze the profitability of the hygiene department, and much more. Click Here to read an excerpt.

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