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3 Habits of Happy Dentists

3 Habits of Happy Dentists

Dentistry is a good gig, right? Better than most careers. US News & World Report regularly ranks dentistry as one of the best jobs in the country. Yet, I’ve met many dentists who are stressed out. In fact, 29% reported high or extremely high stress, according to the latest Dental Economics – Levin Group Practice Survey.

In recent years, the business of dentistry has become more complex, which has made owning and operating a successful practice more challenging. But, after all is said and done, dentistry is still an amazing profession.

Here are three habits that can help you enjoy what you do even more:

1. Communication

Share information with your team. If they know what the goals are, they can work toward achieving the objectives. If they don’t know, there’s not much they can do.

Hold morning meetings to preview the day’s coming attractions. These huddles give everyone a heads-up about what to expect for the next eight hours. Also, hold regular monthly meetings to work on larger issues, such as fixing customer service breakdowns, role-playing scripts, implementing new systems, etc.

2. Delegation

One reason some dentists are unhappy is because they’re trying to do too much. You shouldn’t be answering phones, dealing with billing issues, or scheduling patients. Those activities should all be performed by your team. In fact, you should delegate nearly all administrative activities to your staff, so you can focus on patient care.

Delegation not only benefits you but also your team. It shows that you trust them to do their jobs, make decisions and handle things without being directly supervised or told what to do. Of course, you will need to provide effective training, so your employees are fully capable of performing their duties.

3. Appreciation

Let your team know what kind of job they’re doing. Thank them when things are going well. Recognize their efforts when they go above and beyond. You want your staff to view their employment at your practice as more than just another job. You want them to see it as a calling where they have the opportunity to learn, grow and excel. Acknowledging quality performance is one way to ensure good employees stay with your practice for as long as possible.

Conclusion

There’s a lot in dentistry (and life) you can’t control. But two things you can control are your attitude and your actions. Use these three habits to increase your personal and professional satisfaction.


Additional Resources

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Success Story: Dr. Cynthia Banderet

Success Story: Dr. Cynthia Banderet

Dr. Cynthia Banderet wanted to break through to the next level. She owned and operated a successful general practice in Belleville, Illinois, for more than 10 years, but she knew she could be doing better. After much deliberation, she chose Levin Group as her management and marketing consultant.

Six months into her consulting engagement, Dr. Banderet saw a dramatic difference in her practice’s performance. “Our gross production has increased by 20% over six months,” she said. “We have fewer cancellations, a higher percent of our patient base is scheduled and case acceptance has increased. I’m thankful to be in Levin Group’s care.”

At the end of her 12-month management and marketing programs, Dr. Banderet and her team achieved outstanding results, including in these key categories:

  • Production – up 34%
  • Production Per Hour – up 38%
  • Collections – up 19%

Summing up her experience, she said, “I love working with Levin Group. Everyone is very professional, friendly and caring, always going over the top! They gave us the tools and guidance to create an office environment for success.”


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Three Reasons to Host Referral Events

Three Reasons to Host Referral Events

One of the best referral marketing strategies is to host an annual educational seminar for referring doctors and/or staff. The day of the seminar represents an opportunity to build relationships and provide valuable information… all during a memorable and enjoyable event. We also teach host practices how to follow up after the seminar to further enhance referral relationships.

The top three reasons to host a referral marketing seminar are:

  1. A referral marketing seminar has real value. With the right speakers and topics, it provides immediate practical takeaways that can improve their practice. This creates strong bonds with referring offices.
  2. Referring doctors see it as positive “payback.” The referral process can feel like a one-way street, benefitting only the specialty office. An educational outreach event shows how much you appreciate their trust, by giving them something powerful in return.
  3. A referral marketing seminar is a wonderful way to say thank you. If a specialty practice wants to increase referrals, it needs to show appreciation… and a referral marketing seminar is one of the most powerful ways to do that. It also showcases the specialty practice for an entire day, enabling the doctor and staff to say “thank you” over and over again.

Educational seminars for referrers belong in every specialty practice’s marketing plan because it takes advantage of dentists’ respect for continuing education and has a direct impact on referral relationships.

Additional Resource

Need a Speaker for Your Next Event? Arrange for Dr. Levin to present a seminar to your referring doctors. A leading expert in practice management and marketing, he’s also one of the most dynamic speakers in dentistry. For details, click here or contact our Seminar Events Manager Rebecca Luwisher at rluwisher@levingroup.com or 443-471-3202.

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