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What Are You Doing to WOW Your Staff Members?

What Are You Doing to WOW Your Staff Members?

It can be easy to take them for granted, especially if you’ve been working together for a while. But don’t make that mistake. Sure, there should be a comfort level, but you don’t want that to turn into complacency. Because if you as the practice owner are going through the motions, your team will likely do the same.

Staff members, no matter how long they’ve been with the practice, want to be inspired about what they do. Here are five ways to motivate your team and yourself

1. Be the Example

Your team is looking to you for cues on how to act while at work. If you talk badly about patients or display a negative attitude or regularly come in late, you’re telling your team by your actions they can do the same.

Being the example literally means being the example. Sit down and make a list of the five most important traits you would like to see in your team. Then display those traits every single day. Think of it as a self-improvement checklist. You may even want to rate yourself in each category at the end of the day. It’s a technique I’ve used to help myself improve in targeted areas.

2. Display a Positive Attitude at All Times

Admittedly, that’s not always easy. You could have a ton of stuff going on at home––a child having trouble at school, a parent in the hospital, marital issues, etc., but you’ve got to leave all that behind and put your best face forward.

Every morning find a way to get into a positive frame of mind––even if you have to fake it sometimes. A positive attitude is one of the most powerful ways to reach your own potential and motivate the people around you. People like consistent leaders and they love someone who displays positivity day in day out. They know they can count on it regardless of what’s happening in the rest of their lives.

3. Appreciate the Team for Doing Normal Things

In business and sports, people are often publicly rewarded for exceptional performance… the Most Valuable Player, Most Improved, Highest Scorer, etc.  In real life, leadership is about showing the team gratitude and appreciation for the things they routinely do every day. The more  recognition and compliments you give out, the more motivated people will be.

4. Demonstrate High Energy Every Day

Not everyone is a cheerleader or a rah-rah person. I’m not suggesting you should run around your practice like some over-caffeinated infomercial spokesperson, but I am suggesting that displaying energy is powerful. When you have high energy, it’s contagious. You can walk into most dental practices and feel the energy level––good or bad. People with high energy are more likable, more influential and more productive.

5. Have an Open Door Policy

Approachable leaders are powerful leaders. When team members feel they can talk to the doctor about anything, they are comfortable, looking to improve and often ask questions to enhance performance. When you are accessible to your team on a regular basis, they will appreciate it, admire you and want to perform better.

Conclusion

Even the best teams can underperform at times. Use these five techniques to keep your team focused and inspired!

 


Additional Resources

Read “3 Habits of Happy Dentists.

Check out Dr. Levin’s e-book “What Dentists Can Learn from Top CEOs.” Save 25% with code TOD25.

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