Attitude matters. Staff attitude is often the fundamental element that determines how patients perceive the practice and whether they remain loyal. An upbeat, energized team will have a far more positive effect on patients. There will always be challenging days, but having a good attitude in the face of adversity impresses patients and inspires your fellow team members.
Friday Freebie: Watch Dr. Levin’s video, “Game Changer #5 – Dental Service Organizations” by clicking here.