Advice for the Practice Leader – Show your ortho team how to be patient-centric. Before making any decision ask yourself “How will this benefit our patients?” and require your team members to do the same. Also, remember in all your interactions with patients to demonstrate how personally committed you are to their well-being. Lead by example, and your team will follow.
Whitepaper Wednesday: Check out Dr. Levin’s whitepaper, “5 Ways to Improve Interpersonal Relationships with Patients,” by clicking here.