Be on time. You want your patients to be prompt for their appointments on time. But do you run on time? If you run late, patients may gradually begin to come late because they know they will have to wait for a shorter period of time. If you do this you’re literally teaching your patients to be late.
Management Monday: Check out Dr. Levin’s whitepaper, “Dentist as CEO – Effective Scheduling & Practice Growth,” by clicking here.