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Build value for the appointment.

Build value for the appointment. This is the single most effective way to eliminate the problem of no-shows. Parents who appreciate the value of their appointments are far less likely to miss them. Extolling the benefits of regular appointments should begin the moment a new patient makes initial contact with the office. Creating value should take place at the front desk, in the operatory and any time parents and patients are interacting with staff members or the doctor.

Additional Resource: Watch Dr. Levin’s video, Value Creation Scripting by clicking here.

 

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