Several years ago, a book by surgeon Atul Gawande shocked—and changed—the medical world. He said that a surgeon who performs thousands of operations without using a checklist will eventually kill someone.
Why? Because, even though all surgeons know they must scrub their hands before operating, they will someday forget this simple, vital step… and a lethal infection can result. By promoting the use of a checklist, Gawande helped to dramatically reduce the number of deaths caused by operating-room infections.
His work resonates with me because I’ve long promoted checklists for a similar reason… though for a very different purpose. Levin Group helps dental practices reach their full business potential by introducing highly efficient, step-by-step management systems. These systems work incredibly well, but over time team members will begin to skip or alter steps. It’s only human… but it causes inefficiencies and stress.
Checklists prevent this “drift” and enable staff to keep all systems running smoothly, day after day. They may not save lives like Gawande’s checklist, but they do improve the lives of dentists… which is what Levin Group is all about.
Take advantage of another kind of checklist… Levin Group’s Practice Production Matrix™, which measures your production potential by evaluating your systems in the 9 Areas of Expertise. Download your free Matrix here.
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