The single most transformative program ever created for dental practices to improve performance, production, and doctor income.
There is no other program like this.
In today’s rapidly evolving dental practice landscape your Office Manager needs to function at the level of a Chief Operating Officer – and most of them do not. The Office Manager Practice Mastery Program from Levin Group is the most comprehensive program available for educating and training office managers in today’s ever-changing and challenging dental practice environment.
Your office manager is the key to your future success, but most do not come to their jobs with the necessary background, experience or training. From a business perspective, dental offices are significantly more complicated to operate than ever before.
PROGRAM FOUNDATIon
Here Are The Facts…
- The Office Manager needs to manage every aspect of the practice’s day-to-day operations and the entire team.
- The only pathway to continually increasing practice production and doctor income is a highly trained, highly skilled and effective Office Manager.
- Levin Group has the first and only 12-month office manager education and training program that accomplishes both these objectives – Allowing doctors to eliminate stress and get back to focusing exclusively on what they love – patients and dentistry.
Dentists don’t go to dental school to be an administrator.
Practices that participate in the Levin Group Office Manager Practice Mastery Program will have Office Managers that bridge the gap between a practice’s vision and its daily operational reality. The office manager, like any good Chief Operating Officer needs to translate strategy into measurable results and make sure everything runs smoothly. The Office Manager Practice Mastery Program will turn your office manager into a chief operating officer that runs your entire practice.
Office Managers can reach the next level.
Great businesses always have an individual that is responsible for all day-to-day operations of the business and contributes to the future strategic planning. This is what a true dental office manager should do. They handle all practice operations, including systems such as scheduling, patient flow, setting and achieving production targets, and ensuring the right level of doctor income. They must also oversee the staffing component in order to recruit, interview, hire, on-board and train new and existing staff members. They need skills to build powerful teams that are cohesive in their work, highly efficient and highly effective.
WHY THIS PROGRAM IS DIFFERENT
Levin Group’s approach to comprehensive office manager training and education is different from any other approach.
It is not a series of self-directed webinars and articles for office managers to squeeze in when time allows or on the weekend. Our program is a 12-month comprehensive approach that accomplishes two incredible results.
- The office manager becomes an expert in the job, able to handle all day-to-day operations of the practice within 12 months. This allows the doctors to work stress-free with higher production and higher income. The office manager gains years of experience in only 12 months.
- By working directly with the Office Manager for 12 months to transform the practice, Levin Group expects a minimum of 18% increase in production and income in a highly efficient enjoyable practice environment.
Go Beyond Traditional Training – Get Certified
How do we do it? We go beyond simply “training”. The office managers certified in the Levin Group Office Manager Practice Mastery Program don’t just learn, they do. They actually work on the practice systems, build a powerful motivated team and handle all day-to-day operations during this program, with an expert Levin Group consultant guiding them every step of the way. We work directly with the office managers through a structured curriculum that will enable them to transform the practice’s business systems, build a world class team, and understand all of the practice’s performance numbers and how to identify problems and make course corrections.
Achieve Your Vision and Increase Doctor Income
Office managers educated and certified by Levin Group will learn to execute the vision of the doctors, participate in goalsetting, learn to track the important numbers and become expert at assigning tasks, measurements and goals to each team member. All with the main goal of improving practice performance, increasing production and providing higher doctor income. Doctors will now be able to spend the vast majority of their day focused on the patient care they love and the enjoyment of patient relations in a low stress environment.
WHAT YOUR OFFICE MANAGER WILL MASTER
The Office Manager Practice Mastery Program will teach your office manager how to run every aspect of the day-to-day operations including:
- Managing the team.
- Organizing and facilitating all critical practice meetings (Daily Meeting, Weekly Implementation Meeting, Monthly Business Meeting).
- Determining and preparing key practice performance reports and evaluating them for improvement opportunities.
- Presenting recommendations for practice improvements and revenue opportunities to the doctor(s).
- Keeping the doctor(s) fully informed on the important metrics and activities with focused agenda-driven meetings.
- Partnering with the doctor(s) to establish short and long-term strategic goals for the practice.
- Ensuring the delivery of an outstanding New Patient Experience.
- Developing a customized Power Cell schedule to accelerate practice productivity.
- Implementing that accelerated schedule with defined policies to maximize efficiency and achieve production goals.
- Getting every patient onto the schedule and keeping them there.
- Creating a system for patient communications (human and automated)
- Eliminating no-shows and last-minute cancellations.
- Delivering Five-Star Customer Service to every patient every time.
- Implementing best practices for managing:
- HR
- Payroll
- Bookkeeping
- Insurance
- A/R
- Collections
- Overhead
- Presenting financial options to patients.
- Conducting an ongoing analysis of insurance plan participation and formulating improvement recommendations.
A highly trained office manager is the key to freedom for the dentist to fully enjoy dentistry and achieve the highest income potential.
For too long office managers have been ignored when it comes to educational opportunities to acquire the skills necessary to manage the complete dental practice. Such opportunities simply did not exist – until now.
Whether the office manager is managing a solo practice, group practice or larger organization, the Office Manager Practice Mastery Program will give office managers the knowledge, skills and practical experience to become the chief operating officer of your practice. If you would like more information on this new breakthrough program, please contact Levin Group.
Key responsibilities Office Managers will learn in the Levin Group Office Manager Practice Mastery Program
- Operational Management: Overseeing and optimizing daily business operations and workflows to ensure efficiency and smooth functioning.
- Team Management and Leadership: Assembling a world-class team that is loyal and motivated. Providing direction and leadership to all team members and ensuring all staff are aligned toward common goals.
- Implementation and Execution: Translating the dentist’s long-term strategic vision into actionable operational plans and measurable results.
- Decision-Making: Making critical day-to-day decisions and being a trusted partner to the practice owner.
- Collaboration: Acting as the “glue” that binds the practice team together to align practice systems and operations with financial results.
- Process Improvement: Identifying areas for improvement, eliminating waste, simplifying processes, and ensuring a high-quality patient experience.
Remember…
The 10 most important benefits of the Office Manager Practice Mastery Program
- There is little education available for office managers. They’ve been overlooked for too long. This program fills that void.
- This program trains the office manager – soup to nuts.
- Office managers will be able to implement expert systems to maximize practice results.
- Office managers will manage the entire team, 100%, freeing the doctor to focus on patient care.
- The office manager will be the administrative leader of the practice, implementing the mission, vision and culture.
- Office managers will be expert in analyzing and tracking practice numbers and identifying corrective actions when needed.
- The office manager will continually identify practice performance improvement strategies.
- The office manager ensures that the dentist spends 99% of the day chairside.
- Office managers will learn to increase doctor income.
- The office manager will resolve all day-to-day challenges, issues and crises.
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