At Levin Group, our 31-year ongoing study of top 10% practices has revealed a consistent truth: excellent systems, reinforced by daily habits, drive success. Systems set the structure, but it’s the habits—those repeatable, unconscious behaviors—that ensure results. For example, top practices contact every patient without a next appointment daily and follow a nine-week process until they’re rescheduled. They also follow up on overdue payments immediately, since collections plummet after 60 days. These habits alone can save a practice millions of dollars over a career. With clear systems, measurable performance targets, and consistent team execution, practices can achieve remarkable growth. The result? Increased production, stronger profitability, and long-term success.
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