Leave personal problems at home. Patients and their parents should never be able to tell that your day didn’t start off so well because you got caught in traffic. Nothing in your behavior should suggest that you are anxiously awaiting a phone call or email. Patients and parents should only see caring, upbeat professionalism from you. Handle personal issues outside of the office.

Dental Data: Read the latest findings from the 2017 Dental Economics–Levin Group Practice Survey by clicking here.