Patient Financing Tip #3: Don’t be afraid to give up part of your fee to facilitate patient financing. Many practices try to avoid patient financing in order to preserve the entire fee for the …
Patient Financing Tip #2: Every staff member should be knowledgeable about patient financing.
Patient Financing Tip #2: Every staff member should be knowledgeable about patient financing. You never know who on the team will be asked about patient financing. All team members should have a …
Patient Financing Tip #1: Offer financing to every patient.
Patient Financing Tip #1: Offer financing to every patient. Practices should not be selective when offering patient financing. Every patient should be aware that it is available and have an …
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Don’t surprise parents.
Don’t surprise parents. Not all surprises are good. Let parents know during their child’s current appointment what additional services will be needed at the next visit such as radiographs, fluoride, …
Keep in mind that overhead takes away from profitability.
Keep in mind that overhead takes away from profitability. Every dollar spent on overhead is one less dollar of profit and income. Although this may sound obvious, many practices focus heavily on …
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Your numbers tell you if you’re on track.
Your numbers tell you if you’re on track. One of the most critical jobs that can be done in minutes per week by practice leaders is to review a small set of practice statistics. Knowing your key …
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If you aren’t getting enough reviews try this:
If you aren’t getting enough reviews try this: Engage every parent with the following script: “Mrs. Smith, we are delighted to have your child as a patient. If you would be nice enough to consider …
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If you want to be a great leader, be diplomatic but honest.
If you want to be a great leader, be diplomatic but honest. Telling people what they want to hear or that you might make a change later is not great leadership. Telling people what is really happening …
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Improve case acceptance.
Improve case acceptance. One quick way to improve case acceptance is to offer interest-free patient financing to every patient whether they need it or not. You never know which patients are declining …
Not thinking about retirement?
Not thinking about retirement? Don’t allow the belief that you don’t care about retiring to dissuade you from saving money. There are too many practice leaders who aren’t thinking about retirement and …
Great leaders are positive at all times.
Great leaders are positive at all times. People love positivity and resent negativity. Great leaders are inspirational simply by always being positive. …
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Never discuss politics in the office.
Never discuss politics in the office. We recently heard about a practice that lost a patient and family because they were offended by the political discussion between the doctor and assistant during …
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