Learn from rejection of proposed treatment. When parents decline a case, you may tend to feel badly and take it personally. Learn to do what the best salespeople do. Rejection actually motivates them to do better the next time. You need to adopt this mindset. There will be rejections, but you should learn from each one and constantly work to improve the outcome of every consult.

Management Monday: Check out Dr. Levin’s whitepaper, “How Failures Lead to Success,” by clicking here.