Advice to Administrative Staff Members – Dress to impress. Patients come to your practice for professional services, so attire that’s too casual or sloppy will send the wrong message. Doctors and clinical staff can wear scrubs, but other staff members should rely on professional or business casual clothing to project trustworthiness.

Friday Freebie: Watch Dr. Levin’s video, “The New Patient Experience – How To Impress The New Patient” by clicking here.