Handling late patients properly is essential. When a patient is late, it’s usually not routine or intentional. Late patients should be seen if it all possible so they do not fall into the category of a no-show and monetary loss to the practice. For habitually late patients, the best technique is to schedule them 20 minutes early.
Additional Resource: Watch Dr. Levin’s video, “Cancellations and The 48 Hour Period” by clicking here.
Related resources from the Levin Group Practice Store:
43 Rules to Increase Practice Production
Dentistry has entered a more competitive era, but you can still have a highly successful practice and a great career. These 43 new rules are designed to help you improve efficiency… generate more referrals… motivate more patients to accept treatment… and, ultimately, increase practice production quickly and effectively. The business of dentistry continues to evolve. Stay ahead of the curve with 43 Rules to Increase Practice Production. $59.00 >> Shop Now
Motivate your staff and drive growth… with a bonus system that’s a win-win for you and your team. When you tie performance to production and collections, watch your production skyrocket! Give your team the incentive to take your practice to the next level… with The Bonus System That Works! Click Here to read an excerpt. $59.00 >> Shop Now
