Improve interpersonal skills. Whatever your role in the practice, learning how to communicate better with patients will make your job easier… and probably more enjoyable, too. Learn personal details (family situation, hobbies, favorite foods, etc.) so you can strengthen practice-patient relationships, and use scripting to achieve the right results in interactions.

Additional Resource: Learn about Dr. Levin’s book, “What to Say, What Not to Say,” by clicking here.