Make a great first impression on parents and patients. When new parents and patients present to your office, they’ll judge your practice on the basis of the “feel” they get rather than on clinical factors. Whatever your role on the team, help make a positive impression. Be warm and welcoming, informative, supportive… whatever it takes to convince them they’re in the right place.

Management Monday: Check out Dr. Levin’s whitepaper, “5 Ways to Improve Interpersonal Relationships with Patients,” by clicking here.