Bring in more new patients. Set a goal to schedule 99% of all new patients within seven days. This can only be achieved if the appropriate scripting has been put in place. The right verbal skills ensure that prospective patients are motivated to not only make an appointment but also show up for it. 

Management Monday: Check out Dr. Levin’s whitepaper, “The 9 Areas of Expertise: New Patient Experience,” by clicking here. Save 25% with code TOD25.