Increasing Practice Production Every Year
Building a Superior Team Tip #2: Make the Practice Mission a Priority. The mission statement defines the purpose of the practice and inspires the team. Work with your staff members to ensure they …
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Building a Superior Team Tip #1: Communicate Your Practice Vision. Make sure you have an exciting vision for the future that all team members understand and embrace. …
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Where do I find my next great team member? You may have already hired them. When you have excellent systems in place, they can help new team members develop the skills and confidence needed to perform …
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Know exactly how many new patients you need. Regardless of the type of practice, it’s easy to calculate how many new patients are needed to achieve your goals. Make sure you know this number and have …
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Why do some staff members go from excellent to toxic? Your team members have challenging lives, and you never know when those challenges may arise. If a staff member is going through a difficult time, …
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Call the patient who provided the referral. Whenever a patient refers someone to your practice, the doctor should call to thank them personally. This shows appreciation and encourages them to refer …
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Partnerships can confuse staff. Staff members may receive conflicting messages from different partners. Partners should work together to align their approaches, develop consistent leadership skills, …
Tell patients they deserve excellent oral health. Many people believe they deserve health, happiness, and success. Dental practices can address their health by telling patients that they deserve …
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Objections are okay. When patients object to information presented in case presentation, you should not get defensive or offended. This is the patient’s way of working through questions in order to …
Always congratulate a team member on doing a great job. People need and love motivation. If you’re not motivating the team every day, then that is a leadership deficit that needs to be corrected. …
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If the doctor isn’t motivated, the team won’t be motivated. Exceptional leadership starts with a display of motivation by the leader. When the practice leader is highly motivated, team members will …
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Aspiration is powerful. If you want your team to aspire to be great, start talking about greatness and what it means and watch them move in that direction. …
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