Monitor all cash flow carefully. Effective financial management depends on knowing exactly where the surgical practice’s money comes from and where it goes. Track all collections, purchases and …
When you change systems, remember to change the documentation.
When you change systems, remember to change the documentation. Although outdated business systems should be replaced rather than tweaked, some interim fixes will be necessary. When you alter …
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Principles of Practice Leadership: Open the channels of communication.
Principles of Practice Leadership: Open the channels of communication. As the practice leader, you are responsible for keeping team members informed and inspired. Learn to use not only formal …
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Advice for the Surgical Specialist – Follow the rules for setting goals.
Advice for the Surgical Specialist – Follow the rules for setting goals. Goals should be written down and measurable—and have deadlines. They should be reviewed, and updated if appropriate, annually …
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Honor members of your team for their accomplishments.
Honor members of your team for their accomplishments. Reward successes with praise and special gifts. Celebrate individual and practice achievements by holding staff dinners or fun events. Convey a …
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Advice for the Marketing Coordinator – Use diverse referral marketing strategies.
Advice for the Marketing Coordinator – Use diverse referral marketing strategies. Create a one-year marketing plan that consists of multiple ongoing activities, including: Doctor lunches …
Learn to read body language.
Learn to read body language. Patients communicate quite a lot about how they’re feeling with their posture, gestures, facial expressions and other types of body language. By learning to read the …
Advice for the Surgical Specialist – Review practice loans periodically.
Advice for the Surgical Specialist – Review practice loans periodically. If you haven’t considered refinancing your business debt lately, take a look at the terms of your loans. You may discover …
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Advice for the Surgical Specialist – Lead your team through changing times.
Advice for the Surgical Specialist – Lead your team through changing times. Surgical practices must adapt to the new dental economy, making changes in order to meet new challenges. As the practice …
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Advice for the Surgical Specialist – Learn from patients who decline cases.
Advice for the Surgical Specialist – Learn from patients who decline cases. When patients say “no,” try to find out why. Patients can turn down a case for a variety of reasons. The better your …
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Analyze how insurance participation is affecting production.
Analyze how insurance participation is affecting production. Continuing changes in dental insurance mean that what made sense for your surgical practice a year ago may be outdated now. Take the time …
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When you see a drop in efficiency, look first at communications.
When you see a drop in efficiency, look first at communications. The smooth operation of any surgical practice depends on how well team members communicate with each other. A procedural breakdown can …
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