Reason #5 for Patient Decline: Not Scheduling the Next Appointment. Make it a goal that no patient leaves your practice without their next appointment. …
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Reason #4 for Patient Decline: Inability to Accommodate Emergencies.
Reason #4 for Patient Decline: Inability to Accommodate Emergencies. When patients have emergencies, they expect to be helped. Every morning, make sure you understand where emergency patients can be …
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Reason #3 for Patient Decline: Leaving Insurance Plans.
Reason #3 for Patient Decline: Leaving Insurance Plans. If you decide to exit a dental insurance plan, you will lose patients. This decision still might make sense; however, you must make …
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Reason #2 for Patient Decline: Poor Customer Service.
Reason #2 for Patient Decline: Poor Customer Service. Poor customer service is one of the fastest ways to drive patients away. Work on your customer service strategies every day and make sure they are …
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Reason #1 for Patient Decline: Delayed Scheduling.
Reason #1 for Patient Decline: Delayed Scheduling. Be sure that your schedule is mathematically constructed to accommodate patients and reach daily production goals. …
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Develop a great attitude about referring doctors.
Develop a great attitude about referring doctors. If you are in a phase of not wanting to reach out to referring doctors, you must move through it very quickly. The longer you are not involved in …
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What is the one thing you did today to increase referrals?
What is the one thing you did today to increase referrals? There should never be a day when you have not taken one or more actions to increase referrals. The first day you don’t take action will lead …
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How can an office manager develop a culture of positivity?
How can an office manager develop a culture of positivity? The first step is demonstrating appreciation for everyone on the team on a regular basis. When you build the self-confidence of the team, the …
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Can dentists become wealthy?
Can dentists become wealthy? Absolutely, but it generally takes time. Building the practice, growing it annually, and having a disciplined savings plan will allow dentists to accumulate wealth and …
Are you concerned about the future of dentistry?
Are you concerned about the future of dentistry? “The best way for you to predict the future is to create it.” This powerful, proactive philosophy is famously attributed to management expert Peter …
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Treat Your Referring Doctors Like Customers – Tip #2.
Treat Your Referring Doctors Like Customers - Tip #2. Every time you speak to a referring doctor, give them a compliment. Compliments make people feel important, and everyone likes to feel important. …
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Treat Your Referring Doctors Like Customers – Tip #1.
Treat your referring doctors like customers - Tip #1. Referring doctors will make or break most specialty practices. Be sure that you think of them and treat them like your most important customers. …
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