Watch for patients “un-asked questions”… and answer them. Many patients are hesitant to show their lack of knowledge, their fears or other personal issues regarding their oral health. Everyone on the team should make the effort to sense confusion or unspoken problems and address them in a friendly way.
If you have questions about what’s holding your practice back, sign up for our Practice Performance Analysis™. Tip of the Day readers are eligible to save $500 off the regular $1,995 fee… you pay just $1,495. Call 888-973-0000 or go to www.levingroup.com/ppa to learn more or sign up.