New Rule: Never say anything bad about patients or team members. This is harder than it sounds. Some patients can be very “challenging.” Some team members, though perfectly good at their jobs, may have irritating habits. No matter. Even negative remarks that are justified pollute the practice atmosphere and create stress. Keep the negativity to yourself and the whole team will enjoy the day more.

Hear what Dr. Levin has to say at the ADA. He’ll be speaking at BIG Idea: Small Group Practice… a special day-long conference on Oct. 19, preceding the ADA annual meeting in Denver. For details, click here.