Advice for the Surgical Specialist – Follow up personally with patients after treatment. Show patients how much you care about them. The evening after treatment, call them at home to ask how they’re doing, remind them about what to expect during recovery and answer any questions. If patients don’t answer the call, be sure to leave a message making it clear that the practice cares.

Hear what Dr. Levin has to say at the ADA. He’ll be speaking at BIG Idea: Small Group Practice… a special day-long conference on Oct. 19, preceding the ADA annual meeting in Denver. For details, click here.