Advice for the Team – When things go wrong, try to remain calm. Stressful days can test everyone’s patience. Don’t let negative emotions get the best of you. When dealing with a crisis, do your best to project a calm presence. If you need to let off steam, go to an employee-only area out of earshot of parents and patients.

Hear what Dr. Levin has to say at the ADA… a week from today! He’ll be speaking at BIG Idea: Small Group Practice… a special day-long conference on Oct. 19, preceding the ADA annual meeting in Denver. For details, click here.