Learn to be more empathetic. After seeing many patients, day after day, you may sometimes have difficulty showing true concern for any problems they may have. Whether it’s a dental issue or something personal that patients mention, try to imagine how you would feel under the same circumstances. Express this empathy in a supportive and comforting way. Patients really appreciate such treatment—almost as much as they appreciate excellent clinical care.

Do you know where your practice stands? Find out with Levin Group’s new 30-Minute Practice Assessment! Spend 30 minutes on the phone with a dental management expert… free. It’s your opportunity to see how your practice compares, discover your revenue potential and discuss any business challenge you’re facing, at no charge. To schedule your assessment, call 888-973-0000 or email customerservice@levingroup.com.