Be confident. When answering patients’ questions about potential treatment, you want to be perceived as knowledgeable about all services at the practice. This helps build trust with patients. Use scripting to improve your ability to communicate treatment knowledge. When patients trust the opinions of all team members, case acceptance will increase.

Free E-book: Make your voice heard in this year’s Dental Economics / Levin Group Annual Practice Survey. Complete the survey and receive a free digital download of Dr. Levin’s e-book, 7 Myths of Dental Practice Success. To take the brief survey, click here.