Make sure your tone of voice matches your words. When you’re greeting patients, you should sound enthusiastic and welcoming, but during hectic days, that can be difficult to pull off. Try to imagine a good friend you haven’t seen in a while walking through the door. This simple technique can help you provide superior quality service to every patient who visits the practice.

Need a Speaker for Your Study Club? Consider booking Dr. Roger P. Levin. Tip of the Day subscribers receive a substantial discount on his speaking fee. To learn more, go here or contact Senior Events Manager Rebecca Luwisher today at 443-471-3202 or rluwisher@levingroup.com.