Advice for the Pediatric Dentist – A well-trained team makes for happy patients. Most patient interactions with the practice will be with team members rather than the doctor. That’s why it’s so important to provide the training and work environment that will help make team members confident, supportive and pleasant in their dealings with patients (and parents). Practice success depends on creating an excellent patient experience, in terms of both clinical care and customer service.
Friday Freebie: Read Dr. Levin’s article “Break the Overhead Stranglehold” by clicking here.