Advice for the Front Desk Team – Document new patient conversations. Always ask prospective patients who referred them to your practice. Make sure that patient records reflect this information. On the day of the new patient’s appointment, review the information with team members at the Daily Business Meeting.

Management Monday: Dr. Levin shares proven techniques for taking your practice to the next level in his book, 43 Rules to Increase Practice Production. Go here and click on the “Read an Excerpt” button.