Schedule the next hygiene visit during checkout. Working together, hygienists and front desk coordinators should use value-building scripts to persuade patients that regularly scheduled hygiene visits are essential to their oral health. No patients should leave the practice without an appointment, and they should receive timely reminders to show up as scheduled.

Management Monday: Read a free excerpt from Dr. Levin’s popular book, “A Training Guide to Hygiene Productivity,” by clicking here.