Collect 99% of all money owed to the practice. Production, no matter how much it increases, doesn’t count unless the practice collects its fees. Review your policies to tighten up collections. Require payment, including co-pays, upfront. File accurate insurance claims quickly and follow up with insurance companies when payment is delayed. Pursue overdues diligently with the Rule of Threes… three phone calls (preferably cell) a week for three weeks… then three emails a week for three weeks… and finally three letters a week for three weeks.

Additional Resource: Check out Dr. Roger Levin’s popular book, Practice Finance. Go here and click on the “Read an Excerpt” button.