When you upgrade systems, update training, too. Most practice systems need to be replaced every three to five years. Think of team training as an essential part of the process. Develop new scripting to guide team members step-by-step and hold role-playing sessions until your staff can operate the new systems smoothly and efficiently.

Management Monday: Give your systems a makeover with the GP Platinum Library. This 16-volume set will help you take your practice to the next level. Find out more by clicking here.