Look at the practice from your patients’ viewpoint. Team members should both read over scripts and “act them out” or role-play. This training process reinforces important practice information. However, there is another benefit as well—you can put yourself in the shoes of patients and perhaps appreciate their viewpoints a little better. 

Whitepaper Wednesday: Check out Dr. Levin’s whitepaper,“5 Ways to Improve Interpersonal Relationships with Patients,” by clicking here. Save 25% with code TOD25.