Reduce no-shows and last-minute cancellations. They can wreak havoc on the practice’s schedule and bottom line, especially in a slow economy. Training and scripting can greatly reduce missed appointments. Incorporate scripts that build value for treatment, and educate parents and patients about the importance of staying on-schedule for debanding.
Training Tuesday: Watch Dr. Levin’s video, “Cancellations and The 48 Hour Period,” by clicking here.