Strive for “WOW” customer service. Parents and patients will recommend your practice only when you provide them a great experience. If the customer service is mediocre at best, parents and patients won’t have anything good to say about your practice to others. By exceeding expectations during interactions, you put your practice in the best position to generate word-of-mouth referrals.

Whitepaper Wednesday: Check out Dr. Levin’s whitepaper,“The 9 Areas of Expertise: New Patient Experience,” by clicking here. Save 25% with code TOD25.