Educate and motivate patients. Use scripts to not only educate but also motivate patients about treatment plans and dental services. The emphasis should always be on how to make patients’ lives richer by improving their oral health. Practices that excel at educating and motivating patients about services will increase production.
Additional Resource: Read an excerpt from Dr. Levin’s book, “7 Secrets to Communicating with Dental Patients,” by clicking here.