Try to mirror the patient’s body language. When meeting a new patient or recommending treatment, using the right body language can help put the patient at ease. If the doctor or treatment coordinator subtly imitates the patient’s body language, it will communicate a sense of empathy and understanding.

Whitepaper Wednesday: Check out Dr. Levin’s whitepaper, “Learn from Ritz Carlton,” by clicking here. Save 25% with code TOD25.