Don’t keep endo patients waiting. When non-emergency patients call, schedule them within seven days. The day they arrive, avoid making them wait too long to see the doctor. Waiting creates the wrong impression. It can lead patients to have second thoughts about where to get the care they need… and generate negative feedback to referring doctors.

 Management Monday: Check out Dr. Levin’s whitepaper, “Dentist as CEO – Effective Scheduling & Practice Growth,” by clicking here. Save 25% with code TOD25.