Reduce overdue debonds. Many ortho practices think they can’t handle any more appointments because they have an extremely high overdue debond rate. A front desk team member should analyze overdue debonds regularly and ensure they don’t exceed 2%. Immediately reschedule patients who cancel or fail to show to prevent them from becoming overdue. 

Management Monday: Check out Dr. Levin’s whitepaper, “Dentist as CEO – Effective Scheduling & Practice Growth,” by clicking here. Save 25% with code TOD25.