Lean forward when seated and talking with parents and patients. Leaning forward shows interest in the other person. It creates positive energy between two people, and this will build the parents’ and patient’s trust in you and the practice. Once trust is established, parents and patients are much more receptive to treatment recommendations.

Friday Freebie: Watch Dr. Levin’s video, “The New Patient Experience – How To Impress The New Patient,” by clicking here.