Don’t assume new parents know how to get to your office. Even with smart phones and GPS devices, some parents may have trouble finding your practice. The last thing you want is patients showing up late (or not at all) because they got lost, so always offer directions to your office. Send them directions or a link to MapQuest or Google Maps so they can easily find your office.

Additional Resource: Read an excerpt from Dr. Levin’s book, “7 Secrets to Communicating with Dental Patients,” by clicking here.