Establish and transfer trust with new surgical patients. Whether you’re taking new patient calls or greeting new patients in the office, show confidence in the practice’s ability to handle their case and convey reassuring facts about the quality of the doctor, team and practice. You’ll be earning good word-of-mouth advertising.

Management Monday: Check out Dr. Levin’s whitepaper, “The 9 Areas of Expertise: New Patient Experience,” by clicking here. Save 25% with code TOD25.