Advice for the Hygienist – Look for ways to improve your verbal skills. Do you make young patients feel welcome and comfortable during their appointments? Do you educate parents about appropriate need-based and elective services for their children? Are there any areas where you feel you could do a better job communicating? Review all of the practice’s scripts for customer service and hygiene to advance your verbal skills.
Additional Resource: Watch Dr. Levin’s video, “The New Hygiene Appointment” by clicking here.