Learn from dissatisfied patients – Don’t take criticism personally. Don’t interpret a negative comment about the practice as a comment about you personally. By being too thin-skinned, you’ll lose a valuable opportunity to improve the practice. Sometimes doctors and teams need the unvarnished truth to set them straight.

Additional Resource: Read a FREE excerpt from Dr. Levin’s book, “The 31 Biggest Mistakes Dentists Make,” by clicking here.