Ask for testimonials. Encourage patients to send emails and letters to your office with their feedback and to post comments on social media and review sites. Positive statements from patients build credibility for your services, encouraging new patients to commit to your practice. When you receive positive comments from patients, ask their permission to display their testimonials in your office and on your practice website.

Friday Freebie: Watch Dr. Levin’s video, “Feedback Loops” by clicking here.